Free Configure Brevo per channel
Add the Brevo API key for each channel, choose the sender and turn on the modules you need. The key is stored encrypted, and Test connection confirms the account and plan. After that, contacts, newsletter, catalog, orders and tracking sync automatically.
Brevo configuration
Web store (WEB)
Test connection
General
Contacts
Newsletter
Catalog
Orders
Emails
SMS & WhatsApp
Loyalty
Brevo account
API key
xkeysib-••••••••••••••••3f2a
Stored encrypted. Leave empty to keep it.
Connected · Business plan · marketing@northwind.shop
Modules
Contacts
Newsletter
Catalog
Orders
Tracking
Transactional emails
Cart recovery
SMS & WhatsApp
Loyalty
Pro Design Sylius emails in Brevo
Order confirmation, shipping, registration, password reset and other plugins' emails use templates you build in the Brevo editor, one per language. You see every available variable, preview with a real order and send a test before going live. If an email has no template, Sylius sends its default one.
Params and test
EN
ES
{
"order": { "number": "000187", "total": "$128.40" },
"customer": { "first_name": "Ana" }
}
Preview
Send test
Pro Recover abandoned carts
Brevo receives each abandoned cart with a link that restores it, guest carts included, and an optional unique coupon. Brevo sends the reminder on your schedule, and the shopper returns to checkout with the cart as they left it.
Northwind
to ana.garcia@mail.com
Ana, your cart is still here
We saved it for you. Finish your order in one click.
Trail runner
Size 42 · 1 ×
$89.00
Merino socks
Size M · 2 ×
$39.40
BACK-7Q2M
10% off your order, valid for 48 hours
Return to my cart
Your cart and the coupon are applied when you come back.
Pro Track every message
Every email, SMS and WhatsApp message is logged with its delivery status, updated by Brevo webhooks: delivered, opened, clicked or bounced. Filter by channel, status or recipient, or see the messages on each order and customer page.
Sent messages
Channel
Status
Pro Fix bounced addresses from the customer page
When Brevo stops delivering to an address, the customer page shows it with the reason and an Unblock in Brevo button. The same page shows the customer's loyalty points and tier.
Customer
Tom Becker tom@old-domain.com
Brevo stopped delivering to this address after a hard bounce on 2026-10-05 21:14.
550 5.1.1 mailbox unavailable
Unblock in Brevo
Pro Measure revenue from Brevo
See revenue per automation, recovered carts, and open and delivery rates for each channel, inside the Sylius admin.
Revenue from automations
$18,420
Last 30 days
WEB
214Recovered carts
46.8%Open rate
98.1%SMS delivered